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ACP Ending: How to Keep Your Phone Service After the Program Ends
The Affordable Connectivity Program (ACP) that has helped millions of Americans afford internet and phone service is coming to an end. If you’re currently benefiting from this program, you need to know your options to maintain service. This guide explains the ACP shutdown timeline and provides practical solutions to keep your phone service active.
Why and When Will ACP End?
According to the latest announcement from the Federal Communication Commission (FCC), the ACP is winding down due to lack of funding:
- February 8, 2024: New enrollments for the ACP have been frozen
- April 30, 2024: Last month of full ACP benefits
- May 2024: Final month with partial benefits (AirTalk will provide full-service plans in May regardless of the reduced ACP benefit)
If you’re already enrolled in ACP, you’ll continue to receive discounts on your internet service until the program ends completely in May 2024.
How to Keep Your Phone Service After ACP Ends
There’s no need to panic about losing your phone number or service. Here are reliable options to maintain connectivity:
Option 1: Apply for Lifeline with AirTalk Wireless
Lifeline is a federal program that continues to provide phone and internet discounts to eligible low-income consumers. AirTalk Wireless offers:
- $0/month plan with unlimited talk, text, and up to 10GB of data
- $9.99/month upgrade for unlimited talk, text, and an additional 2GB of data
- Various top-up plans to meet your specific needs
Option 2: Switch to AirVoice Prepaid Plans
Not qualified for Lifeline? AirVoice Wireless (AirTalk’s parent company) offers affordable prepaid plans:
- Plans starting at $8.50/month with unlimited calling and texting, plus 1GB of data
- Higher data options available to suit your needs
- Special promotion: Sign up for one month and get the second month FREE
For ACP/Lifeline Combo Subscribers
If you currently have both ACP and Lifeline benefits through AirTalk Wireless:
- Your Lifeline benefits will continue uninterrupted
- You’ll maintain service at $0/month with unlimited talk, text, and up to 10GB of data
- No additional steps required to keep your Lifeline service active
- Easy options to upgrade your plan at affordable rates
Already a Lifeline-Only Customer?
Good news! Lifeline service will continue without any impact. You can also:
- Transfer to AirTalk Wireless to maximize your benefits
- Potentially qualify for a free smartphone and extra monthly phone service
Why Stay with AirTalk Wireless?
AirTalk Wireless offers exclusive benefits you won’t find with other providers:
- High-quality phones from brands like Apple and Samsung
- Pre-order options for the latest smartphones
- Unlimited international calling to 200+ countries
- 5G+ high-speed internet
- 24/7 multilingual customer support
- Loyalty program with rewards like extra data and cashback
- Trade-in program after just 6 months (Coming Soon)
- “Buy Now, Pay Later” options through Affirm
- No contracts, no monthly bills
Frequently Asked Questions
What will happen to my current ACP service?
You’ll receive notices from AirTalk Wireless about the program ending, including timing and impact information. Your service will continue until the program ends in May 2024.
Can I still enroll in ACP?
No, new enrollments were frozen on February 7, 2024, according to the FCC. For more information, visit the FCC website.
What causes benefit transfers to other providers?
- ACP benefits are limited to one per household
- Applying with multiple providers simultaneously can trigger transfers
- Always register with one provider at a time
How can I prevent unauthorized transfers?
- AirTalk Wireless does not employ field agents outside of store locations
- Be cautious about what you’re signing up for and with which provider
- If you receive a transfer notice you didn’t authorize, contact the Lifeline Support Center immediately at (800) 234-9473 or email LifelineSupport@usac.org
What are the risks of transferring to another provider?
- Potential loss of Lifeline benefits
- Difficulty transferring back to AirTalk Wireless
- Loss of current service benefits and data allowance
- Loss of phone number that cannot be recovered
Easy Transition to AirVoice Wireless Prepaid
- Unbeatable Pricing: Plans starting at just $7/month
- Nationwide Coverage: Connect to the nation’s fastest and most reliable network
- eSIM Compatible: Activate service in minutes without a physical SIM card