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ACP Ending: How to Keep Your Phone Service With Lifeline

The Affordable Connectivity Program (ACP) is ending, but that doesn’t mean you need to lose your phone service. The FCC announced that new ACP enrollments were frozen on February 8, 2024, and without additional funding from Congress, the program will be fully discontinued. This guide provides you with essential information on maintaining your connectivity through alternative programs.

ACP Shutdown Timeline

Here’s what you need to know about the ACP shutdown schedule:

  • February 8, 2024: New enrollments for ACP were frozen completely
  • April 30, 2024: Last month of full ACP benefits
  • May 2024: Final month with partial benefits
  • June 2024: ACP officially ceases operations

Lifeline Program: Your Reliable Alternative

While ACP is ending, the good news is that Lifeline will continue without any impact. Lifeline is a federal program that provides discounts on phone and internet services for eligible low-income consumers.

Lifeline Benefits Available Now:

  • $0/month plan with unlimited talk, text, and 4.5GB of data
  • $10/month upgrade for unlimited talk, text, and 10GB of data
  • Available in over 41 states for qualifying individuals

What Happens If You Currently Have ACP Benefits?

If you’re currently receiving ACP benefits:

  1. You’ll receive notifications about the program ending, including timing and potential impact
  2. Your service will continue until the program ends completely
  3. You need to explore alternatives like Lifeline or prepaid plans to maintain service

Prepaid Plan Alternatives

If you don’t qualify for Lifeline, consider affordable prepaid wireless plans:

  • Plans starting at $10/month with unlimited calling and texting, plus 1GB of data
  • Higher data options available to suit your needs
  • Special promotion: Sign up for one month and get the next month FREE

What Sets Quality Wireless Providers Apart

When choosing a new provider after ACP ends, look for these features:

  • High-quality phones from reputable brands
  • Unlimited international calling options
  • 5G+ high-speed internet capabilities
  • 24/7 customer support
  • No contracts or hidden fees

Frequently Asked Questions

Can I still enroll in ACP?

No, new enrollments were frozen on February 7, 2024, according to the FCC.

What causes benefit transfers to other providers?

  • ACP benefits are limited to one per household
  • Applying with multiple providers simultaneously can trigger transfers
  • Always register with one provider at a time

How can I prevent unauthorized transfers?

  • Be cautious about what you’re signing up for and with which provider
  • If you receive a transfer notice you didn’t authorize, contact the Lifeline Support Center immediately at (800) 234-9473

What are the risks of transferring to another provider?

  • Potential loss of Lifeline benefits
  • Difficulty transferring back to your preferred provider
  • Loss of service benefits and data allowance
  • Loss of phone number that cannot be recovered

Making a Smooth Transition to New Service

When transitioning to a new service after ACP ends:

  1. Research available options before your current plan expires
  2. Check coverage in your area to ensure reliable service
  3. Consider eSIM compatibility for quick activation without a physical SIM card
  4. Compare data allowances to match your usage needs