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  • Once your application is approved, your new smartphone and SIM card will be shipped to you within 7-10 business days.
  • You will receive a tracking number via email or SMS to monitor your package’s delivery status. Be sure to check your inbox (including the spam folder) regularly for updates.

Step 2: Insert and activate your SIM card

When you receive your phone and SIM card, follow these steps:

  • Insert the SIM card into the designated SIM slot on your phone and power on the device.
  • Make a test call or send a message to confirm that your service is fully activated.

Step 3: Configure APN for full connectivity

(*) Troubleshooting activation issues:

Step 1: Check your device’s SIM compatibility

Before you begin, ensure your smartphone supports eSIM technology. Most modern devices, including the latest iPhone and Android models, come with built-in eSIM functionality. You can check compatibility in your device settings or specifications.

Supported models include:

  • Samsung: Galaxy A71 5G, S9, S8, A11, A51
  • Apple: iPhone 13, 12, 12 Pro, 11 Pro Max, X, and more

Step 2: Connect to a stable Wi-Fi network

A strong internet connection is essential for a smooth setup. Follow these steps to connect:

  • Open Settings on your device.
  • Tap Wi-Fi or Wireless Networks.
  • Choose a network and input the password if prompted.

Now, follow these simple steps to activate your eSIM:

  • Open Settings and go to Mobile Data.
  • Select Add eSIM or Add Mobile Plan.
  • Follow the on-screen instructions to complete the setup.

Step 5: Optimize your connection with APN configuration

For seamless network performance, adjust your Access Point Name (APN) settings:

  • iOS 17 or later: Enable carrier settings under eSIM Cellular Settings.

Step 6: Final connection & activation check

After installation and APN configuration:

  • Ensure eSIM functionality is enabled in your settings.

FAQs

  • First, the device must be unlocked and not restricted to a specific carrier.

If your device meets these criteria, you can proceed with activation and start using the service seamlessly.