New Orleans, Louisiana Lifeline Free Phone Service

Free Government-Assisted Wireless Service in Louisiana

Lifeline Wireless offers government-assisted wireless services to low-income families and individuals in Louisiana. Qualified customers can receive free cell phone service, and certain residents may be eligible for a free cell phone. The Lifeline program provides discounts to Louisiana subscribers who meet specific eligibility requirements, such as government subsidies or household income at or below 135% of the Federal Poverty Guidelines. Each household is limited to one Lifeline benefit, which cannot be combined with any other offers.

Eligibility Requirements for Lifeline Wireless in Louisiana

Eligible residents must meet one or more of the following criteria:

• Participation in Food Stamps / Supplemental Nutrition Assistance Program (SNAP)
• Section 8 Federal Public Housing Assistance (FPHA)
• Supplemental Security Income (SSI)
• Medicaid
• The Veterans Pension or Survivors Pension
• Household income at or below 135% of the Federal Poverty Guidelines

Features you get from Lifeline Wireless Service

Qualified customers receive the following services:

• Unlimited Nationwide Calling
• Unlimited Text Messaging
• High-Speed Data*
• $5 International Calling Credit
• Call Waiting
• Three-Way Calling
• Voicemail
• Caller ID Service
• No Roaming Charges
• No Charge for Domestic Long Distance Calls
• Free 911 Service
• Affordable Recharge Plans

Income Guidelines for Lifeline Eligibility in Louisiana

Eligibility is also based on annual household income as outlined below:

How to File a Complaint

If you experience issues with your Lifeline service, you can file a complaint with the Universal Service Administrative Company (USAC) at the following address:

Universal Service Administrative Co.
Attn: Complaints
700 12th Street, NW, Suite 900
Washington, DC 20005

Phone: (888) 641-8722
Website: USAC Complaint Form